Dataforge

About Dataforge

Dataforge is a computer support company in Burlington, Ontario. We have been servicing customers since 1996, attributing our success to our core philosophy. 

Philosophy

  • Engage customers with both motivation and respect
  • Be the direct point of contact for customers instead of a complex phone menu
  • Understand customers' businesses as well as their requirements and goals
  • Maintain healthy communication with our customers and follow up after resolutions
  • Monitor equipment to predict failures before they even happen
  • Utilize automation where appropriate in order to reduce customer costs
  • Offer predictable costs on a Total Coverage Plan or hourly rate