We offer a number of services that resolve issues and help businesses better use their technology.
Fix problems: we resolve issues. We cleanup business networks and make things run correctly.
Vendor management / inventory: Dataforge manages your internet provider, your cell phone provider, software vendor. We also inventory your customer numbers and serial keys. If you have an issue you can call us and we will deal with it.
Backups: we have someone who reads your backups. We keep backups for at least 30 days and sync them off site. We protect your data and your intellectual property.
Monitoring: Dataforge monitors EVERYTHING. We monitor internet connections, websites, server hardware, networking gear, software installs on clients. We have to have good visibility so we can properly manage and maintain your network.
Automation: With a properly setup network we can start to put in automation. Why not have your Printers and documents map from the server when a user logs in for the first time? This offers a cost savings with setups.
Personalized remote support: we have a small team, we will learn your name know and your users names. When you call our support team we can do a screen share so you can just show us the issue. And we will fix it. Why wouldn’t you know your support team on a first name basis?
Advanced knowledge of Computers, Networking, Email, Data systems, EDI systems and everything else! Yeah, we have been doing this a long time. We have dealt with a lot of things from QuickBooks to spam issues to hardware to Fedex terminals